Terms and Conditions for Training

Course Booking Procedure

Courses are booked via TEN Automotive. For information and to book training courses, contact us on 01553 764900

Pricing and Payment

Training courses provided to candidates are priced accordingly. Level 3 Award in Automotive Refrigerant Handling is a 1 day course priced at £250 +VAT per Candidate for Headquater Training. Arrangements for payment are to be made with TEN Automotive.

Cancellation Policy

14 days notice                              = 100% refund

7-14 days notice                           = 50 %  refund

Less than 7 days notice                 = 0% refund

Please note that any cancellations received within 7 days of the course commencement date will be subject to the full charge and no refund will be allowed.

If you wish to cancel a course booking, please inform us as soon as possible.

We reserve the right to cancel courses, when appropriate or for circumstances beyond our control. It will be our policy to offer alternative dates in the first instance. Where delegates are unable to take up this offer a full refund will be issued.

Entry Qualifications and Pre-Requisite Knowledge

Always refer to the individual course overview to establish the prior requirements for each course. There are certain courses where attendance can not be permitted if the important qualifying conditions have not been met.

Further development of pre-course assessments is ongoing to assist in the accurate selection of relevant courses for delegates. Contact TEN Automotive on 01553 764900 for further information or assistance.

• The number and title of the course exam to be taken again
• The number, title, venue and date of the course where the re-sit is to be taken.
• We need this information at least 10 working days prior to the course date of the re-sit

This Website is subject to alteration or withdrawl without notice. Illustrations and specifications are not binding in detail.